Absolutely! We provide support for all of our themes. Support is provided via a ticket system from the members area, where we aim to respond to all support tickets within 24 hours. As support is provided directly by the theme developers, there’s no one better placed to help with theme queries.
Live support is included with all Agency and Enterprise packages and is available via either live chat or callback. Where a ticket can’t be resolved in-ticket, the issue will be escalated to live support with one of our developers.
you license never expires because your license is lifetimes
All of our themes work with all versions of WordPress since v4.0. We also recommend using at least PHP v5.6 to ensure your site runs as smoothly and securely as possible.
Certainly! As long as you’re using WordPress to power your website, you can use our themes. It doesn’t which host you choose, or which type of hosting plan, provided you’re using WordPress then you can certainly use Shuttle Pro on your website.
All of our themes are available in .zip format. If you do decide to purchase you’ll have immediate access to the members area from where you can download the theme. You can install the theme directly from within your WordPress admin area or via FTP.
We currently complete all of our payments via PayPal. This allows for purchases either using a PayPal account or using credit / debit card.
Due to the purchases of digital products, we do not offer any type of refund, for this reason, we kindly ask you to verify the one or the themes that you will acquire. If a theme causes installation, design and / or operation errors, we will take the necessary measures to solve the problem through our support or contact form.